FAQs

                                CRUELTY-FREE

Q. Does Fotieen test their Products on Animals? 

Fotieen is and will remain a cruelty-free company. We do not test our products on animals nor do we allow suppliers or affiliates to conduct testing on our behalf. 

                               PURCHASING ISSUES 

 Q. Where can I Purchase Fotieen Products?

You can purchase them solely on www.fotieen.com

Q. How Often do you Restock Merchandise?

Restocks are done on a MONTHLY basis.

Q. Can I Cancel my Order Once its Shipped Out?

All sales are final. 

Q. How can I Change my Address after I just Placed an Order?

You may email customer service at fotieen@gmail.com 

Address corrections require a $5.00 processing fee.

NOTE: There is a possibility that an order may get shipped in less than 24 hours.

NOTE: All emails will receive a response within 48 BUSINESS hours. (email responses may get delayed due to high volume time)

                                            PAYMENT

Q.What Forms of Payment can I use?

Fotieen products may be purchased using Mastercard, Visa, Discover, and American Express. We do not accept returns, exchanges or refunds. All Sales Are Final.